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  • Category: Career Change Strategies  (1)
  • Category: Career Growth  (1)
  • Category: Case Studies  (54)
    • Case Study - Alex Fernandez 

      Name: Alex Fernandez Location: Washington, DC What kind of work were you doing before litigation support found you? Check processing center for a large bank…

    • Case Study - Andrew Davison 

      Name:  Andrew Davison Location: New York, NY What kind of work were you doing before litigation support found you? I was a business student at McGill…

    • Case Study - Ashley Moring 

      Name:  Ashley Moring Location:  Washington, DC What kind of work were you doing before litigation support found you? Paralegal How did you get the…

    • Case Study - Audrey Hillyard 

      Name:  Audrey Hillyard Location: Washington, DC What kind of work were you doing before litigation support found you? It found me right out of school. H…

    • Case Study - Bonnie-Elizabeth Powers  (6)

      Name:  Bonnie-Elizabeth Powers Location: Washington, DC What kind of work were you doing before litigation support found you? I was a legal assistant and…

    • Case Study - Bowe Kurowski  (2)

      Name:  Bowe Kurowski Location: Los Angeles, CA What kind of work were you doing before litigation support found you? I started as a coder stuck in a…

    • Case Study - Brad Lynch 

        Name: Brad Lynch Location: Columbia, SC What kind of work were you doing before litigation support found you? I initially set off to be a computer…

    • Case Study - Brad Mixner 

      Name:  Brad Mixner Location:  Cleveland, OH What kind of work were you doing before litigation support found you? After five years of working as a Child…

    • Case Study - Carolyn Robinson 

      Name:  Carolyn Robinson Location: Detroit, MI What kind of work were you doing before litigation support found you? Prior to working as a Litigation…

    • Case Study - Chris McDowell 

      Name:  Chris McDowell Location: Austin, TX What kind of work were you doing before litigation support found you? Between my honorable discharge from the…

    • Case Study - Clair R. Atkins 

      Name: Clair R. Atkins Location: Chicago, IL What kind of work were you doing before litigation support found you? I owned a computer services company in…

    • Case Study - Dana Wesley Sarti 

      Name:  Dana Wesley Sarti Location: Washington, DC What kind of work were you doing before litigation support found you? Solo law practice for 8 years…

    • Case Study - David Carns 

      Name:  David Carns Location: Falls Church, VA What kind of work were you doing before litigation support found you? IT consulting for the legal industry.…

    • Case Study - David Hancock 

      Name:  David Hancock Location: Tampa, FL What kind of work were you doing before litigation support found you? I was a Litigation Paralegal for 15 years…

    • Case Study - Debbie Westwood 

      Name:  Debbie Westwood Location: Phoenix, AZ What kind of work were you doing before litigation support found you? I was working as a litigation…

    • Case Study - Dianne Bonnet 

      Name:  Dianne Bonnet Location: New York, NY What kind of work were you doing before litigation support found you? I was the manager of the Help Desk for…

    • Case Study - Evan Benjamin 

        Name:  Evan Benjamin Location: Philadelphia, PA What kind of work were you doing before litigation support found you? People do not believe the…

    • Case Study - Jamie Berry 

      Name:  Jamie E. Berry Location:  Washington, DC What kind of work were you doing before litigation support found you? I had just finished law school…

    • Case Study - Jane Gennarelli  (1)

      Name:  Jane Gennarelli Location: San Antonio, Texas What kind of work were you doing before litigation support found you? I had a temporary position as…

    • Case Study - Jeff Nace 

      Name:  Jeff Nace Location: Washington, DC What kind of work were you doing before litigation support found you? I started in the legal industry as a…

    • Case Study - Jere W. Wilson 

      Name:  Jere W. Wilson Location: Hartford, CT What kind of work were you doing before litigation support found you? My entire career has been in various…

    • Case Study - John Randall  (5)

      Name:  John Randall Location: San Antonio, TX What kind of work were you doing before litigation support found you? If you can believe it, I was working…

    • Case Study - Jon Canty 

        Name: Jon Canty Location: Washington, DC What kind of work were you doing before litigation support found you? I was doing desktop support to pay…

    • Case Study - Julie Carmona 

      Name:  Julie Carmona Location: Columbus, Ohio What kind of work were you doing before litigation support found you? I was a trial paralegal for about 13…

    • Case Study - Julie Johnston 

      Name:  Julie Johnston Location: San Diego, CA What kind of work were you doing before litigation support found you? Information Technology - Systems…

    • Case Study - Kelbert Rollins 

      Name:  Kelbert B. Rollins Location: Washington, DC What kind of work were you doing before litigation support found you? I worked in the IT industry at…

    • Case Study - Ken Marchese  (2)

      Name:  Ken Marchese Location: Washington, DC What kind of work were you doing before litigation support found you? I was driving a fish truck and doing…

    • Case Study - Kimberly Peterson 

      Name:  Kimberly Peterson Location: Seattle, WA What kind of work were you doing before litigation support found you? When I finished paralegal school…

    • Case Study - Kristina Lengel 

      Name:  Kristina Lengel Location: Philadelphia, PA What kind of work were you doing before litigation support found you? I did a variety of jobs (craft…

    • Case Study - Lana Schell 

      Name:  Lana Schell Location: Philadelphia, PA What kind of work were you doing before litigation support found you? Law school trying to figure out what…

    • Case Study - Laurie King  (1)

      Name:  Laurie King Location: New York, NY What kind of work were you doing before litigation support found you? I was a legal assistant working in…

    • Case Study - Mark Lieb  (2)

      Name:  Mark Lieb Location: Chicago, IL What kind of work were you doing before litigation support found you? IT How did you get the opportunity to join…

    • Case Study - Mark Lindsey  (2)

      Name:  Mark Lindsey Location: Dallas, TX What kind of work were you doing before litigation support found you? Information technology, technical support…

    • Case Study - Matthew Golab  (1)

      Name:  Matthew Golab Location: Sydney, Australia What kind of work were you doing before litigation support found you? Law libraries - back in the day…

    • Case Study - Michael Creath 

      Name:  Michael Creath Location:  Nashville, TN What kind of work were you doing before litigation support found you? Information Technology for a Law…

    • Case Study - Mike McBride  (7)

      Name:  Mike McBride Location: Corvallis, OR What kind of work were you doing before litigation support found you? I worked in IT - Tech Support,…

    • Case Study - Mike McDonald  (4)

      Name:  Mike McDonald Location: Cleveland, Ohio What kind of work were you doing before litigation support found you? I transferred into litigation…

    • Case Study - Nancy Merreot 

      Name:  Nancy Merreot Location: Washington, DC What kind of work were you doing before litigation support found you? Network Administration and Website…

    • Case Study - Nate Emmerson 

      Name:  Nate Emmerson Location: Cincinnati, Ohio What kind of work were you doing before litigation support found you? My undergraduate degrees are…

    • Case Study - Oliver Silva 

      Name:  Oliver Silva Location: Boston MA What kind of work were you doing before litigation support found you? I held various managerial positions within…

    • Case Study - Patrick L. Mathews 

        Name: Patrick L. Mathews Location: Dallas, TX What kind of work were you doing before litigation support found you? I started my career as a…

    • Case Study - Patrick Murphy 

      Name:  Patrick Murphy Location: Washington, DC What kind of work were you doing before litigation support found you? I started my career in litigation…

    • Case Study - Quentin Denney 

      Name:  Quentin Denney Location: New Orleans, LA What kind of work were you doing before litigation support found you? My previous life had me staring…

    • Case Study - Renee Lloyd 

      Name:  Renee Lloyd Location: Washington, DC What kind of work were you doing before litigation support found you? I was employed as a word processor with…

    • Case Study - Sandy Rim 

      Name:  Sandy Rim Location: Washington, DC What kind of work were you doing before litigation support found you? Technical Support in a law firm IT…

    • Case Study - Sean O'Shea  (3)

        Name: Sean O'Shea Location: New York, NY What kind of work were you doing before litigation support found you? I temped for law firms in New York,…

    • Case Study - Shawn Huston  (3)

      Name:  Shawn Huston Location: Quincy, MA What kind of work were you doing before litigation support found you? I was in college as an architecture major…

    • Case Study - Sonya Harris 

      Name:  Sonya Harris Location: Washington DC Metro Area What kind of work were you doing before litigation support found you? I was an Application…

    • Case Study - Susan Stone  (1)

        Name: Susan Stone Location: Washington, DC What kind of work were you doing before litigation support found you? I started as an administrative…

    • Case Study - Tania Mabrey 

      Name:  Tania Mabrey Location: Washington, DC What kind of work were you doing before litigation support found you? I feel like I have always been doing…

    • Case Study - Tanya White 

      Name:  Tanya White Location: Sydney, Australia What kind of work were you doing before litigation support found you? I was an IT software trainer for a…

    • Case Study - Tim Thames 

        Name: Tim Thames Location: Columbia, SC What kind of work were you doing before litigation support found you? I was a case manager for a corporation…

    • Case Study - Todd Haley 

      Name:  Todd Haley Location: Washington, DC What kind of work were you doing before litigation support found you? For over 10 years, I was focused more on…

    • Case Study - Tracy Ayling 

      Name: Tracy Ayling Location: Vancouver, BC What kind of work were you doing before litigation support found you? I spent a number of years working, learning…

  • Category: Computer Forensics  (1)
    • Electronic Discovery – Forensic Image  (2)

      In previous articles, I discussed the Legal Hold, the Subpoena or CID, the custodian Identification process and Chain of Custody. Now we need to discuss a…

  • Category: Critical Thinking Scenario  (2)
  • Category: Databases  (6)
    • Control Numbers vs. Bates Numbers 

      When training a newbie in litigation support, I always explain to them the concept of control numbers versus bates numbers. In order to create a litigation…

    • Last Viewed Fields in Your Document Review Database  (1)

      One of the best practices in Legal Project Management (LPM) is demonstrating to the legal teams how we techies can add value. We were having a team…

    • Limit Keyword Search to Beginning or End of the Document 

      In a previous article, I discussed "stop words" and within the free resource at the bottom of the article, I mentioned a search engine called dtSearch. You…

    • OCR Text vs. Extracted Text  (3)

      Another topic when training a litigation support newbie is the concept of how we go about getting searchable documents for our document databases. One of…

    • Search for Profanity  (5)

      Imagine the associate attorney sitting in front of their computer staring at a database containing tens of thousands of documents. It is the beginning of the…

    • Search Query Success Tip [Free Resource]  (2)

      Have you ever gotten frustrated running search queries against a database and it won't find what you're looking for? One reason for the lack of success could…

  • Category: Document Review  (4)
  • Category: Electronic Discovery  (30)
    • Electronic Discovery - Blowbacks  (6)

      In the electronic discovery industry, we deal primarily with data in its electronic form. However, there are instances where we receive requests to print the…

    • Electronic Discovery - Chain of Custody  (3)

      In previous electronic discovery articles, I discussed the Subpoena/CID, the Legal Hold, the Identification of Custodians, and the Collection. One very…

    • Electronic Discovery - Collection  (3)

      In a litigation matter, after the subpoena is received and the custodians are identified, we begin to collect the client's documents, both hardcopy and…

    • Electronic Discovery - Culling 

      This is yet another term we toss around when discussing electronic discovery. We borrowed the term "cull" from other meanings. If you look up the definition,…

    • Electronic Discovery - Custodians  (3)

      One of the terms we use when working with electronic discovery is the term "custodian". To those outside of our industry, it can sound like a misleading formal…

    • Electronic Discovery - Deduplication  (2)

      In a previous article on the topic of electronic discovery, I began the conversation about a term we use called “processing”. Now we will discuss one…

    • Electronic Discovery - DeNIST 

      In my last article on the topic of electronic discovery, I began the conversation about a term we use called "processing". Now we will discuss one of the…

    • Electronic Discovery - E-mail Chain aka String aka Thread 

      There are many terms that we use when working with electronic discovery. This term relates to the e-mail data. A conversation that takes place within an e-mail…

    • Electronic Discovery - E-mail Family 

      In working with people new to electronic discovery, one of my favorite questions I always get asked is "what is an e-mail family?" When I hear the question, I…

    • Electronic Discovery - E-mail, E-Docs, Loose Docs and Non-E-mail  (1)

      When working with electronic discovery, there are a few terms that may seem very similar in name that we use in Litigation Support to describe electronic…

    • Electronic Discovery - Embedded Objects  (14)

      Another aspect of "processing" electronic discovery is our love/hate relationship with "embedded objects". Okay, it really is more of a hate relationship. This…

    • Electronic Discovery - ESI 

      Like many other "seasoned" litigation support professionals, I remember when businesses did not use email. By the time, email started showing up "at the…

    • Electronic Discovery - Exceptions 

      In a previous article, I began a discussion about processing electronic discovery. Another step of the process is dealing with the exceptions. One result of…

    • Electronic Discovery - False Hits or False Positives 

      In litigation cases, one of the primary reasons for creating document databases is so that we can gain the ability to search across all of the documents.…

    • Electronic Discovery - FamilyDate and FamilyID 

      Many litigation support professionals are processing electronic discovery at a service provider (or in-house) and then loading the data into a Concordance…

    • Electronic Discovery - Identification  (2)

      After the subpoena is received, there is a constant stream of activity between the attorneys, the client in-house counsel and the opposing counsel. Litigation…

    • Electronic Discovery - Legal Hold  (3)

      One of the first steps taken in a litigation matter is to put in place a "legal hold" with the client. It might also be referred to as a "litigation hold".…

    • Electronic Discovery - Lotus Notes Files  (5)

      In litigation support, when we learn of a new matter, one of the first questions we ask is whether the e-mail that will be collected is in Outlook format. The…

    • Electronic Discovery - Outlook Data Files  (2)

      In terms of electronic discovery data, most of the e-mail we deal with comes from Microsoft Outlook. The server version of Outlook is called Microsoft…

    • Electronic Discovery - Password Protected Files 

      In a previous article on the topic of electronic discovery, I began the conversation about a term we use called “processing”. Later, I wrote a few…

    • Electronic Discovery - Processing  (7)

      In previous electronic discovery articles, I discussed the Subpoena/CID, the Identification of Custodians, Collection, Chain of Custody and a Forensic…

    • Electronic Discovery - Spoliation 

      As a litigation support professional, one of our responsibilities is to make sure we understand the Do's and Don'ts of dealing with electronic discovery. One…

    • Electronic Discovery - Subpoena or CID  (7)

      At the beginning of a litigation matter, a subpoena is received. The official name is Subpoena Duces Tecum. In addition to a subpoena from a government…

    • Electronic Discovery - Time Zone 

      In a previous article, I began a discussion about processing electronic discovery. One of the decisions we need to make before we begin processing electronic…

    • Electronic Discovery – Forensic Image  (2)

      In previous articles, I discussed the Legal Hold, the Subpoena or CID, the custodian Identification process and Chain of Custody. Now we need to discuss a…

    • Electronic Discovery Jargon Galore  (7)

      Every year in the electronic discovery industry a "hot new something" happens that causes a stir and the next thing we know that "hot new something" is all…

    • Electronic Discovery on a First Date  (5)

      For those of us who have been working around litigators for years, we are very aware of what the term "electronic discovery" means. We are familiar with why it…

    • Moving from Reactive to Proactive E-Discovery 

      While e-discovery is by nature a reactive process, legal teams can – and should – be leveraging their data for strategic legal purposes. Ideally,…

    • Search for Profanity  (5)

      Imagine the associate attorney sitting in front of their computer staring at a database containing tens of thousands of documents. It is the beginning of the…

    • Tips for an Effective Custodian Interview 

      A case comes across your desk, your mind immediately jumps to what are the key issues and keywords that will help you identify responsive documents. In…

  • Category: Excel Tips  (1)
    • Excel is Our Friend - Transpose  (10)

      Excel is a tool that you need to master in order to work in Litigation Support.  Here is a tutorial to help you master Excel.       …

  • Category: Expressions  (6)
    • A Database is a Database is a Database  (1)

      One of the expressions I use in the world of litigation support is "A database is a database is a database". When we are exposed to yet another database tool…

    • Attitude and Aptitude in Litigation Support  (3)

      As a litigation support manager, one of the expressions I use is "if someone has the right attitude and aptitude, I can teach them anything".  What do I mean…

    • Data, Data and More Data  (1)

      An interesting thing about Litigation Support is that our field would not exist if it weren't for "data". Everything about our role relates in some way to…

    • It Depends  (5)

      An attorney approaches a litigation support professional and poses a question. The litigation support professional will frequently respond with "it…

    • Peaks and Valleys  (5)

      When I first started in litigation support, the workload was fairly light and there was still uncertainty as to what services a litigation support professional…

    • Technology Can Get in the Way of Practicing Law  (2)

      Litigation Support professionals assist legal teams with the technical aspects of a litigation case. Before litigation support or electronic discovery ever…

  • Category: Free Resources  (3)
  • Category: Guest Authors  (8)
  • Category: Guru Articles  (33)
    • 10 Qualities in a True Team Player  (4)

      Do you consider yourself to be a "team player"? This descriptive gets tossed around a lot, especially during the interview process. But, to me, it is vital to…

    • 4 Weeks with a Litigation Support Newbie  (7)

      Last summer I wrote about my month with a litigation support newbie. It was my first time hosting a student intern from the paralegal studies program at…

    • 9 Instructors That Inspired My Litigation Support Career  (3)

      In the beginning of my litigation support career I remember attending industry events, listening to the speakers and taking a bunch of notes. I was a human…

    • A Law Firm Opened Its Doors to Entry-Level Candidates  (6)

      Last week, the Washington DC office of the law firm of Cleary Gottlieb opened its doors to entry-level litigation support candidates. A few weeks earlier, I…

    • A New Year in Litigation Support  (8)

      Wow, we're beginning another new year in the litigation support and electronic discovery industry. The good news is that the industry is still very strong and…

    • A Typical Day in Litigation Support  (2)

      At the beginning of this month, I attended another litigation support mentoring panel at Georgetown University. One of the questions that a student asked of…

    • Appreciation of Significant People in My Life  (3)

      Have you ever stopped to think about the significant people in your life? Do you find that you are so busy living your life, going through the daily,…

    • Attending My First Supreme Court Argument  (6)

      On leap day, February 29, 2012, I attended my first Supreme Court Argument. Working in Washington DC does have it benefits. There are so many historical…

    • Dinner with Litigation Support Newbies  (4)

      Last Friday I could just barely get through the work day. I was so excited. I was beaming all day. A few weeks earlier, I had arranged to have dinner with…

    • Football and Litigation Support  (4)

      Last week I was on the phone chatting with my friend, Shimmy (Shimmy is the guy in the video with me). We were talking about football and more specifically, I…

    • From Data Entry Typist to Litigation Support Guru  (9)

      My name is Amy Bowser-Rollins and this is my story.  I am sharing my story because I hope that it will encourage others to consider a career in litigation…

    • Having a Bad Day in Litigation Support  (8)

      It is inevitable that you will have a bad day in litigation support. Bad days in litigation support can be a little different than other careers. Since the job…

    • Holy Overtime Hours  (5)

      One of the realities of working in litigation support is that there will come a time when a single litigation matter will literally take over your life.…

    • How a Pink Slip Turned into a Litigation Support Career  (9)

      The year is 1996. I had been with a DC law firm for only 9 months in a Legal Trainer role when I was called into the Administrator's office and handed a pink…

    • I Quit My Litigation Support Job  (14)

      Have you ever felt destined for something else, but you are stuck where you are? For the last 3 years, I have been involved in what I have referred to as…

    • If I Had To Do It All Over Again, Would I?  (2)

      I received this question in my email inbox in response to my email entitled "What Would You Ask?" Cathy asked me, "If you had to do it all over again, would…

    • Juggling Work, Life and Passions  (3)

      We have established in previous conversations that the litigation support field can be demanding on our time and our stress level. I recently had a really bad…

    • Listen Up! There is No J-E-R-K in the Word TEAM  (2)

      I get more and more irritated and bummed when I hear about another instance of "drama" within a litigation support department. It doesn't have to be that…

    • Litigation Support Guru Birthday  (10)

      Two years ago, on September 12, LitigationSupportGuru.com went live. It was also my birthday. I'll never forget how excited I was. I would like to thank all…

    • LitSuppGuru is 4 Years Old  (6)

      I celebrated my birthday a few days ago. Four years ago, I launched LitigationSupportGuru.com on my birthday. When I reflect back on the past four years, I…

    • Mentoring Students at Georgetown University 

      A few weeks ago I had the honor of participating on a panel at Georgetown University in Arlington, Virginia.  It was such a wonderful Saturday afternoon of…

    • My Lit Support Mate, Matthew  (6)

      Two people. Both have worked in litigation support for many years. They live about 9,800 miles apart. They have a 14 hour time difference between them. They…

    • My Month with a Litigation Support Newbie  (5)

      Whew! It's been a busy and wildly fulfilling couple of months. I finished up teaching another semester at Georgetown University and I enjoyed getting to…

    • My Spouse and Litigation Support  (21)

      Today is my wedding anniversary. It is marriage number 2 for me. I married Kel (short for Kelbert) 4 years ago on August 8, 2008. The date was a suggestion by…

    • Overtime Hours in Litigation Support  (18)

      I left the office at 10:00 pm this evening. A set of production documents had to get out to the vendor so that they have enough time to turn it around to meet…

    • Remembering Catherine Hawes and a Life Lesson  (4)

      This article is difficult for me to write, but I want to share this with all of you (I teared up just typing the article title). On Christmas Day, I was…

    • Teaching makes me (and others) happy  (6)

      I have been thinking a lot lately about what it takes to learn litigation support -- I mean really learn it. I am in the process of teaching one of our legal…

    • Video - Stuff Lit Support People Say  (18)

      Since I launched this site, I have had a number of colleagues approach me and ask "how can I help?" I have been so touched by these people reaching out to me.…

    • What Do 2 Litigation Support Professionals and 1 Paralegal Have In Common?  (5)

      I have a close friend, Diane, who has an expression that I really like.  She will refer to someone as "a good human".  I have since adopted this expression. …

    • What Does Your Workspace Look Like?  (4)

      I have been working in litigation support a long time and one of the interesting things about the field is where the firm or service provider decides to locate…

    • Why We Should Encourage Others to Begin a Litigation Support Career  (22)

      I was thinking the other day about how well things are going at LitigationSupportGuru.com. A smile came to my face as I thought about the people from all over…

    • Women Entrepreneurs  (2)

      Running a litigation support department can be similar to being an entrepreneur. Many of the managerial aspects are the same. There is definitely a marketing…

    • Working in the Legal Industry, The Expectations [Video]  (3)

      It is Thursday. I am sitting in Dallas, in the Galleria mall, outside of Starbucks, with a view of the ice skating rink below. I am staying at the Westin…

  • Category: Guru Quiz  (4)
  • Category: Hardcopy Discovery  (3)
    • Hardcopy Discovery - Marginalia 

      Even though there is a large focus on electronic discovery in the litigation support industry, we can't forget about the hardcopy documents that are…

    • Hardcopy Discovery - Unitization  (6)

      When collecting documents in a litigation case, there can be electronic documents as well as hardcopy documents. Most of the time the hardcopy documents will…

    • Litigation Support Database Coding  (2)

      One of the terms we use in litigation support is "coding". Coding refers to putting information into database fields (which we refer to as "populating")…

  • Category: Legal Project Management  (1)
    • Are You a Natural Project Manager? 

      Last week I attended a lunch hour panel discussion on Legal Project Management. It was organized by my friend, Tracy Drynan, on behalf of the eDiscovery…

  • Category: Lit Support Department  (5)
    • Listen Up! There is No J-E-R-K in the Word TEAM  (2)

      I get more and more irritated and bummed when I hear about another instance of "drama" within a litigation support department. It doesn't have to be that…

    • Litigation Support In Your Pajamas  (5)

      "Can litigation support work be done from home effectively?" I received this question in my email inbox in response to my email: What Would You Ask?. It's…

    • Litigation Support Position Titles  (4)

      One of the common confusions for those trying to get into a litigation support position are the varying job titles. If you ask several people already in…

    • Litigation Support vs. Practice Support  (2)

      In your research for jobs in Litigation Support, you may come across references to Practice Support and wonder what the difference is between the two. In the…

    • Satellite Offices of a Litigation Support Team 

      In a law firm environment with multiple offices, there is one office that is referred to as the main office (or something similar) and then the other offices…

  • Category: Lit Support Homework  (2)
  • Category: Lit Support Job Search  (5)
  • Category: Lit Support Tips  (3)
    • Lit Support Tip - CDs and DVDs  (1)

      You've heard of that saying that "you don't know what you don't know"?  This might be one of those scenarios. In Litigation Support, we have a tradition.…

    • Litigation Support Naming Conventions  (2)

      This topic is very important in the litigation support world. I am only touching on a few examples right now to get you started thinking about the concepts.…

    • Litigation Support Tutorials - TextPad Tips  (6)

      These are a couple of tips that you might find useful when using the TextPad text editor. Be sure to practice these tips so you will be ready when the time…

  • Category: Lit Support Vendors  (4)
  • Category: Litigation  (2)
    • Client/Matter Name vs Case Nickname vs Caption  (6)

      In litigation support, we organize electronic discovery and our working files on the server by the specific client matter. A matter in the legal industry is…

    • Litigation Support - Discovery Process  (1)

      For those newbies entering litigation support from a position outside of the legal industry or from an IT position in a law firm, there can be a learning curve…

  • Category: Newbie Successes  (2)
  • Category: Podcasts  (1)
    • Podcast for Litigation Support Guru  (1)

      I am very excited to share with you that I have created a brand new podcast for the Litigation Support Guru community. I have been working on it for months…

  • Category: Resources  (5)
    • Resource - Blog by Ralph Losey  (4)

      One of the resources that many of us in the litigation support industry follow is Ralph Losey. He is very knowledgeable about our world of litigation…

    • Resource - eDiscovery Rules for Each State 

      It is a good idea to get familiar with the Federal Rules of Civil Procedure, especially as they apply to electronic discovery. In addition, each state may…

    • Resource - LitSupport Yahoo Group  (4)

      One of the most popular staples of the litigation support community is a Yahoo Group called The Litigation Support List. Back in the old days, among our…

    • Resource - Michael Arkfeld  (1)

      Michael Arkfeld is one of the very first litigators that I began to learn from when litigation technology was in its infancy. Michael was a frequent speaker at…

    • Resource - The Electronic Discovery Reference Model (EDRM)  (2)

      One of the resources that I would recommend to an individual interested in litigation support is a website related to The Electronic Discovery Reference Model…

  • Category: Scenarios  (2)
  • Category: Successful Practices  (14)
  • Category: Technical  (6)
    • A Text File Disguised as a Load File  (21)

      One of the trickiest things for a newbie in litigation support to learn is the terminology we use when discussing load files. There are many overlapping…

    • An Advantage of Former IT in Litigation Support  (6)

      People that transition from IT to litigation support have an interesting advantage. I have noticed it time and time again. Much of the technical work we…

    • An Index Disguised as a List  (4)

      A while back I wrote an article entitled A Text File Disguised as a Load File. It is the most read article on this site. Why? Because as the article states,…

    • Concatenate - Fancy Word, Simple Meaning  (5)

      Concatenate is one of many fancy words we learn while working in litigation support. It is a technical term and it is a verb defined as "to link (things)…

    • Overview of Database Data Types  (2)

      Regardless of the database software you are using, there are some standard data types. There may be a slight variation in the actual name of the data type and…

    • Regular Expressions Not Equal to a Smile or a Frown  (4)

      One of the nifty and powerful tools in our litigation support tool belt is "regular expressions." We use regular expressions to match patterns of data that…

  • Category: Tools of the Trade  (17)
    • Tools of the Trade - 7-Zip  (1)

      In litigation support, we share data with others. In fact, some might say that is the majority of what we do. In almost all instances, we have a fairly…

    • Tools of the Trade - AutoCAD Viewer 

      Every once in a while, an electronic document collection will contain DWG files. These are AutoCAD files or CAD drawings that architects design. If the…

    • Tools of the Trade - Avery DesignPro  (1)

      In litigation support, we burn CDs and DVDs often. One of the tools we need is the ability to create label templates. The tool I have been using for years is…

    • Tools of the Trade - Beyond Compare  (1)

      There is a recurring theme in many of the articles on this site and that is the fact that a major portion of our litigation support role relates to dealing…

    • Tools of the Trade - Bulk Rename Utility  (1)

      One of the tasks that fills our day in litigation support is what I like to call "manipulating data". One of the ways we need to manipulate data is by renaming…

    • Tools of the Trade - CPL to convert DAT to DCB  (3)

      This Concordance CPL was launched on February 22, 2012 and I know that many of us in litigation support will find it useful. I have already used it several…

    • Tools of the Trade - Dan Biemer Concordance CPLs  (1)

      Dan Biemer is giving back to the litigation support community. He is sharing his Concordance CPL skillset. CPLs are scripts written in Concordance Programming…

    • Tools of the Trade - Directory Lister Pro  (3)

      One of the tools that has been around for years in the litigation support field is Directory Lister Pro. This software is inexpensive and it provides a fast…

    • Tools of the Trade - FileZilla  (4)

      One of the ways that litigation support professionals transfer data from one entity to another is the use of FTP (File Transfer Protocol). I know there is…

    • Tools of the Trade - FTK Imager  (4)

      During the data collection process, the technicians may use EnCase software to collect a forensic image of a computer. That Encase image data may land on your…

    • Tools of the Trade - Hard Drive SATA/IDE Adapter 

      In an eDiscovery litigation matter, there are instances where data is delivered to a litigation support professional on an internal hard drive. An internal…

    • Tools of the Trade - iConvert  (3)

      In Litigation Support, we work with database load files almost every day. The various types of text-based load files contain information about documents or…

    • Tools of the Trade - Snagit  (5)

      Snagit is a tool that I use on a daily basis, but I wouldn't be surprised if there are litigation support professionals that have never purchased a screenshot…

    • Tools of the Trade - Tableau 

      In most situations where you need a forensic expert for a litigation case, you will hire a consultant. However, there are situations where it may make sense to…

    • Tools of the Trade - TextPad  (7)

      One of the first tools I recommend to someone that is new to litigation support tasks is a text editor called TextPad. There are several text editors that have…

    • Tools of the Trade - UltraEdit  (2)

      There are some tools that we use in litigation support that are similar, yet different. An example of this are the text editors we use. In a previous article,…

    • Tools of the Trade - Unstoppable Copier 

      One of the frustrations or constant struggles in our litigation support role is copying data from one source to another in the quickest way possible. We each…

  • Category: What is Litigation Support  (8)
  • Category: What is This Site About?  (5)
    • Table of Contents 

      I'd like to share with you my plans for the structure of this site. The overall theme of the site is about mentoring. I will be make myself available to answer…

    • Table of UN-Contents  (1)

      Since we have had so many websites pop up in our industry over the last few years offering education of some sort or another, I thought I would clarify what I…

    • The Next Chapter 

      The way I see it, this is another exciting chapter in the book called “Amy’s Career”.  I have been mentoring people in one way or another all of my…

    • What's In It For You?  (6)

      I know you're probably asking yourself, what is this Guru site all about and "What's in it for me?"  I am glad you asked. The overall goal of this site is…

    • Which Profile Are You?  (14)

      The Litigation Support Guru platform is directed towards any of the following scenarios.  It could be referred to as your "Profile". Profile 1 You are…