Name: Todd Haley
Location: Washington, DC
What kind of work were you doing before litigation support found you?
For over 10 years, I was focused more on the information technology solutions within the legal industry. I started as a Database Analyst and handled IT for lawyers as a Director and CTO.
How did you get the opportunity to join the litigation support community?
My first formal introduction to litigation support was when I was asked to oversee the litigation support department as CTO of a national litigation firm. Then, I moved to my current position running the operations of an e-discovery company.
When did you realize that this career would be a good fit for you?
Almost immediately. I love data, the analysis of data and problem solving and this field has that all of the time. The challenges are ongoing and always pushes the envelope, which is fun.
Do you prefer to be out in front and working with the clients or behind the scenes working with the technologies?
I prefer to be out in front and working with clients. The enjoyment of helping clients meet their goals and introducing new solutions to meet their challenges is bar none.
Is there an area of litigation support that had a steep learning curve for you?
Initially, litigation support seemed to be not as method based as information technology. It took a while to understand what was needed to apply similar method models to the industry.
What do you consider to be one of the coolest things about working in litigation support?
Simple — the ability to help a client understand and use data to achieve their goal: a win in a case, a savings of money for a business unit, and a savings of time under tight deadlines.
Which types of employers have you had while working in litigation support?
- Service Provider
- Law Firm
Litigation Support is a well-paying career. How much has your salary increased since joining the litigation support community?
Greater than $70,000
How many years have you been working in Litigation Support?
Care to share any words of encouragement or advice?
Take time to realize that the challenges that you face make you stronger, that the successes make you happier, and that the insanity is all part of the fun.
Todd M. Haley Vice President, E-Discovery
eTERA Consulting, LLC | 1100 17th Street, NW | Washington, DC 20036 | firstname.lastname@example.org | http://www.eteraconsulting.com