Case Study – Ken Marchese

Ken Marchese

Name:  Ken Marchese

Location: Washington, DC

What kind of work were you doing before litigation support found you?

I was driving a fish truck and doing carpentry on the side.

How did you get the opportunity to join the litigation support community?

I went to paralegal school and was working as a gopher at a local law firm. I always had an interest in technology and spent a good amount of time learning as much as I could outside of work. As technology started becoming more and more important in the practice of law, those of us with that background started getting opportunities to participate in substantitive ways in the case work.

When did you realize that this career would be a good fit for you?

Pretty much right away. We could see how technology was transforming other aspects of the economy and knew that would happen in the practice of law as well.

Do you prefer to be out in front and working with the clients or behind the scenes working with the technologies?

Both aspects of our profession have an appeal to me. Meeting new people and seeing new places is one of my favorite things about my job. If I had to choose one however, it would be working with the technology. In my opinion learning new technology and how it impacts the law is the primary value we add to its practice. The process of learning as technology evolves has kept me engaged and is important to staying valuable in our changing economic environment.

Is there an area of litigation support that had a steep learning curve for you?

Yes several. One that stands out in my memory was being told that I had to market my litigation support department to the law firm. I didn't fully grasp how the partnerships' knowledge of our value can be based on an incomplete understanding of what we do. Even today I would place marketing below many of the other tasks and goals we have on a daily basis in terms of priority, but I would increase efforts to make sure the people I work for know what I do and why.

What do you consider to be one of the coolest things about working in litigation support?

To me, being consistently exposed to evolving technology is exciting. Being afforded the opportunity to apply all of my experience to a case and see that directly impact the results is very satisfying.

Which types of employers have you had while working in litigation support?

  • Law Firm
  • Service Provider

Litigation Support is a well-paying career. How much has your salary increased since joining the litigation support community?

Greater than $70,000

How many years have you been working in Litigation Support?


Care to share any words of encouragement or advice?

My path to my current career was a very long one. I had established goals and was working towards them but started to become discouraged as the results didn't come as quickly as I had hoped. I was lucky in that I found myself part of a community that encouraged my success. Looking back, consistency and determination were the primary ingredients to the small measure of success I have obtained. To those seeking to follow a similar path, I would say: don't give up — things may not work out exactly as you had dreamed but in the long run, if you keep after it, opportunity will find you.

Contact Info:

    I am very passionate about helping legal professionals succeed. I even quit my day job to devote more time to mentoring! I want to encourage you to subscribe and join the LitSuppGuru community. I share humorous, informative, and time-sensitive emails above and beyond what appears on this site.

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    • Great profile, and I’m glad you mentioned that you spent a great deal of time outside of work learning technology. It’s been my experience that I haven’t been able to learn what I needed about today’s ever-changing technology within the 40-hour work week, but that the outside study has been more than worth it. It’s a reality of the paralegal and litigation support profession that you’re always in school – even if you’re not formally enrolled 😀

      • Anonymous

        So true, Lynne. Thanks for chiming in.