Name: Ken Marchese
What kind of work were you doing before litigation support found you?
I was driving a fish truck and doing carpentry on the side.
How did you get the opportunity to join the litigation support community?
I went to paralegal school and was working as a gopher at a local law firm. I always had an interest in technology and spent a good amount of time learning as much as I could outside of work. As technology started becoming more and more important in the practice of law, those of us with that background started getting opportunities to participate in substantitive ways in the case work.
When did you realize that this career would be a good fit for you?
Pretty much right away. We could see how technology was transforming other aspects of the economy and knew that would happen in the practice of law as well.
Do you prefer to be out in front and working with the clients or behind the scenes working with the technologies?
Both aspects of our profession have an appeal to me. Meeting new people and seeing new places is one of my favorite things about my job. If I had to choose one however, it would be working with the technology. In my opinion learning new technology and how it impacts the law is the primary value we add to its practice. The process of learning as technology evolves has kept me engaged and is important to staying valuable in our changing economic environment.
Is there an area of litigation support that had a steep learning curve for you?
Yes several. One that stands out in my memory was being told that I had to market my litigation support department to the law firm. I didn’t fully grasp how the partnerships’ knowledge of our value can be based on an incomplete understanding of what we do. Even today I would place marketing below many of the other tasks and goals we have on a daily basis in terms of priority, but I would increase efforts to make sure the people I work for know what I do and why.
What do you consider to be one of the coolest things about working in litigation support?
To me, being consistently exposed to evolving technology is exciting. Being afforded the opportunity to apply all of my experience to a case and see that directly impact the results is very satisfying.
Which types of employers have you had while working in litigation support?
- Law Firm
- Service Provider
Litigation Support is a well-paying career. How much has your salary increased since joining the litigation support community?
Greater than $70,000
How many years have you been working in Litigation Support?
Care to share any words of encouragement or advice?
My path to my current career was a very long one. I had established goals and was working towards them but started to become discouraged as the results didn’t come as quickly as I had hoped. I was lucky in that I found myself part of a community that encouraged my success. Looking back, consistency and determination were the primary ingredients to the small measure of success I have obtained. To those seeking to follow a similar path, I would say: don’t give up — things may not work out exactly as you had dreamed but in the long run, if you keep after it, opportunity will find you.