Name: Kelbert B. Rollins
Location: Washington, DC
What kind of work were you doing before litigation support found you?
I worked in the IT industry at various government agencies for 12 years.
How did you get the opportunity to join the litigation support community?
I was offered the opportunity to work at a vendor providing IT support while learning how to process data and prepare client deliverables.
When did you realize that this career would be a good fit for you?
I realized it after watching and learning about litigation support from my wife. The combination of the technical challenges and being forced to think outside the box appealed to me.
Do you prefer to be out in front and working with the clients or behind the scenes working with the technologies?
Although, I enjoy being out in front and engaging with the case team, I prefer being the wizard behind the curtain.
Is there an area of litigation support that had a steep learning curve for you?
The speed in which problems need to be resolved. Coming from the IT world, you have the time to research and come up with solutions. The hardest lesson I had to learn is that you do not have that buffer in litigation support.
What do you consider to be one of the coolest things about working in litigation support?
The sense of satisfaction that you are helping out those in need of your services.
Which types of employers have you had while working in litigation support?
- Law Firm
- In-House Legal Department
Litigation Support is a well-paying career. How much has your salary increased since joining the litigation support community?
$10,000 – $20,000
How many years have you been working in Litigation Support?
Care to share any words of encouragement or advice?
Litigation Support is a fun dynamic career in which the opportunities are endless and the people you meet in the industry are very cool.