Name: Jane Gennarelli
Location: San Antonio, Texas
What kind of work were you doing before litigation support found you?
I had a temporary position as a paralegal with the law department of a major US corporation. I traveled to the company's various facilities reviewing documents to identify those to be produced. This was in the late 1970's, so we were working with paper, and occasionally working in warehouse facilities.
How did you get the opportunity to join the litigation support community?
The corporation I worked for planned to build a database (which was only done for the largest cases back then). I had the opportunity to work with people from the vendor company, and when my temporary position ended, that vendor company offered me a job.
When did you realize that this career would be a good fit for you?
Soon after I started working for the vendor, in 1980. Use of technology was not mainstream back then (even in business) and it fascinated me. I saw an opportunity to get in on the ground floor of an industry that I expected would grow.
Do you prefer to be out in front and working with the clients or behind the scenes working with the technologies?
I prefer to be working with clients. I find helping them to apply technology to their work to be rewarding. Today I do a lot of training (mostly project management training) and I really enjoy that too.
Is there an area of litigation support that had a steep learning curve for you?
I think the skill that took me the longest to develop is managing people. For me, I needed experience to get good at it. And I needed to learn from mistakes :).
What do you consider to be one of the coolest things about working in litigation support?
I'm fortunate to have the opportunity to work with many different law firms, many different people, and do so at many different locations. I enjoy the diversity.
Which types of employers have you had while working in litigation support?
- In-House Legal Department
- Private Sector
- Service Provider
Litigation Support is a well-paying career. How much has your salary increased since joining the litigation support community?
Greater than $70,000
How many years have you been working in Litigation Support?
Care to share any words of encouragement or advice?
Litigation Support can be incredibly stressful. I think we all need to work at taking care of ourselves and avoiding burnout. It's important that we develop skills in managing our time, in solving problems, in managing our clients' expectations, and in effectively working with difficult people. It's also important to take time off and to work reasonable hours. (I think having a dog helps too :).
Principal, Magellan's Law Corporation
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