Name: Brad Mixner
Location: Cleveland, OH
What kind of work were you doing before litigation support found you?
After five years of working as a Child Support Enforcement Officer in Cleveland, I decided to garner some experience in sales. Unfortunately, this position was downsized a short time later and I was faced with the challenge of finding a new career.
How did you get the opportunity to join the litigation support community?
After my downsizing, my job search led to me to answer an advertisement for a Scanning Supervisor at a local technology company, TRION Technologies. This was my introduction to litigation support and provided valuable experience that I leverage to this day.
When did you realize that this career would be a good fit for you?
I realized that litigation support would provide a great career after I emerged from the production floor and began to interact directly with clients. I was fortunate to work with great clients from the start, and those relationships allowed me to gain confidence from early successes.
Do you prefer to be out in front and working with the clients or behind the scenes working with the technologies?
If I had to pick one preference, it would be to work directly with clients. I find it very rewarding to work with clients as a team, both to understand their requirements and pain points, but also to derive innovative solutions via the creative application of technology.
Is there an area of litigation support that had a steep learning curve for you?
I have worked with some brilliant colleagues that were talented – and patient – teachers, but I will say that writing scripts has never been one of my stronger skills.
What do you consider to be one of the coolest things about working in litigation support?
One of the coolest things about litigation support is the rapid evolution of the industry as it tries to maintain pace with technological innovations.
Which types of employers have you had while working in litigation support?
- Service Provider
Litigation Support is a well-paying career. How much has your salary increased since joining the litigation support community?
Greater than $70,000
How many years have you been working in Litigation Support?
Care to share any words of encouragement or advice?
There is a lot of opportunity in Litigation Support, especially for those with great skills in interpersonal communication and project management. Comfort with technology and industry experience is most certainly helpful, but the ability to successfully interact with internal and external clients in a range of situations is the biggest key to success.
Brad Mixner, President Global EDD Group