Name: Ashley Moring
Location: Washington, DC
What kind of work were you doing before litigation support found you?
How did you get the opportunity to join the litigation support community?
There was only one litigation support person in our office at the time and I had been assisting them when needed. Once they had the budget to add additional staff, I was asked to join their department.
When did you realize that this career would be a good fit for you?
Almost immediately. I have always loved technology and trying to figure out how things worked. Getting to build databases and going to trial was really exciting to me.
Do you prefer to be out in front and working with the clients or behind the scenes working with the technologies?
I would have to say both. It is always interesting getting to work with the clients because you feel more involved in the case. I also enjoy working behind the scenes and using our technologies to help the case teams work more efficiently.
Is there an area of litigation support that had a steep learning curve for you?
I don't know that it would be considered a learning curve, but I would say one of the hardest parts of my job has been managing expectations. Because they are usually not as familiar with what goes on behind the scenes in litigation support, clients and attorneys often have different ideas about how long something should take, how it should be handled or how much is should cost.
What do you consider to be one of the coolest things about working in litigation support?
I love the fact that the technology is constantly changing and improving the way we work. It certainly is not a job that I would ever be bored with.
Which types of employers have you had while working in litigation support?
- Law Firm
Litigation Support is a well-paying career. How much has your salary increased since joining the litigation support community?
$50,000 – $70,000
How many years have you been working in Litigation Support?
Care to share any words of encouragement or advice?
Never forget the importance of maintaining a healthy work-life balance. You need to make sure you set boundaries and if you are overwhelmed, you should never be afraid to ask your boss for help. Mistakes are made when a person is overwhelmed, overworked, or burned out and that can be a serious problem in the world of litigation support.