Name: Alex Fernandez
Location: Washington, DC
What kind of work were you doing before litigation support found you?
Check processing center for a large bank based out of New York.
How did you get the opportunity to join the litigation support community?
Needed a second job, maybe a third at the time. Started on the scan and copy floor and became a Project Manager within a year.
When did you realize that this career would be a good fit for you?
The first firm I worked for promoted me three times within my first year. I stayed hungry and it always paid off. I fell in love with the daily challenges presented by the industry.
Do you prefer to be out in front and working with the clients or behind the scenes working with the technologies?
Both. I very much enjoy the opportunity to work with clients, walk them through situations in a manner that's open and honest as well as the challenges of figuring out an Access or SQL query to solve a complex issue.
Is there an area of litigation support that had a steep learning curve for you?
A lot, if not all of it. Litigation support is a complex machine where you need to continuously think outside the box for solutions.
What do you consider to be one of the coolest things about working in litigation support?
Being the voice of reason. When everyone in the room is freaking out and you have that eureka moment that solves everything. LOVE THIS FEELING!
Which types of employers have you had while working in litigation support?
- Law Firm
- Service Provider
How many years have you been working in Litigation Support?
Care to share any words of encouragement or advice?
It may seem nonsensical today, stick to it! It'll be rewarding in ways you've never experienced.