4 Tips For Your First Litigation Support Resume

When you are ready to start looking for an entry-level position in litigation support, you will need to tweak your resume so that you stand out from the crowd. When I was a litigation support manager, I would skim the resumes and put them into two piles. One was the “under consideration” pile and the other one was the “not interested” pile. Although I looked for the same qualities most of the time, I would switch back and forth between hiring entry-level or hiring experienced individuals. If the mindset of the manager is such that they are leaning towards or they are open to hiring an entry-level candidate, then your resume will need to grab that manager's attention.

When the litigation support manager skims your resume, you have one brief opportunity to stand out from the crowd. Your resume will need to show that you are serious about pursuing a litigation support career. Below are some of the criteria I would look for in an entry-level resume.

Tip 1

A paragraph at the beginning of the resume that contains 3 or 4 compelling sentences about why you want to transition into litigation support and what you believe you bring to the table. This paragraph should not sound like a boring objective paragraph. Include 1 or 2 sentences that give a brief, but honest, explanation of what your thought process is and where you're coming from.

Imagine that the litigation support manager is going to look through your resume and think to themself “this person doesn't have the right background” or “why is this person applying for a litigation support position?” Use those 1 or 2 sentences to respond to that reaction. Why should they at least consider a phone interview with you? Why are you the entry-level candidate that they should take a chance on? Why are you so passionate about this career transition?

The other few sentences in this paragraph should briefly summarize what you believe are your key strengths as well as some decisive steps that you have recently taken to show your commitment to a position in litigation support. If you took the initiative to prepare and educate yourself as best you can prior to applying for a position, that initiative will be a positive trait. Think of it as your elevator pitch or your personal marketing message. Avoid sounding like every other resume out there where people list things like “I am a team player”. The more you sound like a person who understands what a litigation support position entails, the more likely you will grab the attention of that manager.

Tip 2

Do not lie about your experience. A litigation support manager will see right through it (a) if the experience on your resume doesn't add up with the item you lied about or (b) if they ask you questions via telephone or in person. If you want to put something on your resume that you don't know all that well, but you think it will add value, then be honest about the level of experience you do have.

Tip 3

Figure out ways to highlight any tasks you performed or knowledge you gained in former positions that will align well with a litigation support position. For instance,

if you have ever scanned or OCR'd documents for any reason,

if you have performed database searches in any software application,

if you have generated detailed reports in any software application,

if you have experience using Excel to track information,

if you have any exposure to electronic discovery,

if you have any knowledge of the litigation process,

if you have ever used a document management system,

if you have experience working with lawyers,

if you have any programming experience,

if you have the ability to multi-task well,

if you have been a project manager, or

if you have worked in high stress or fast paced environments.

Imagine that the litigation support manager is going to skim your entry-level resume and look for any skillsets or experience that could be similarly applied to a litigation support position. Look through the job descriptions for litigation support positions and see if any of the line items match a similar item on your resume. Re-write that line item so that it sounds similar to a litigation support task (without lying of course).

Tip 4

If it is true, I would include anything related to you

helping a team member,

providing training (1:1, user support or classroom),

providing technical support at any level,

creating a process or system,

learning new software and applying what you learned,

taking initiative or going “above and beyond”, or

using organizational or analytical skills.

If you would like me to to provide feedback on your compelling/self marketing paragraph, copy and paste it into an e-mail and send it to me.



    I am very passionate about helping legal professionals succeed. I even quit my day job to devote more time to mentoring! I want to encourage you to subscribe and join the LitSuppGuru community. I share humorous, informative, and time-sensitive emails above and beyond what appears on this site.

    Please note: I reserve the right to delete comments that are salesy, offensive or off-topic.

    • Erica Nantais

      Great tips, thank you!

      • LitSuppGuru

        Anything for you, Erica! Good to hear from you.

    • Sherry

      Great list!  Would you compare/contrast document management and content management systems?  Thanks.

      • LitSuppGuru

        Thanks Sherry. I actually had content management system and then changed it to document management system. Some content management systems contain information but no actual documents. The correlation here for the litigation support industry would be if you have experience working with a database that has fields of data describing a document that you can search against and the ability to preview/view the documents in your search results. That process would be similar to searching a document database like Concordance, Summation or a web-based review tool for documents in a litigation case.

        • Sherry

          The paragraph gets rather lengthy in light of career changes.  Is there a reasonable end-point? 

          • LitSuppGuru

            I’m not clear on your question, Sherry. Perhaps it would be better if you shoot me an e-mail. Thanks.

    • Tracy McCullough

      Thanks much!

      • LitSuppGuru

        You’re very welcome, Tracy.

    • Rick O.

      Excellent post! Much more insightful than previous resume advice I have been given. If you are entertaining requests, could you offer some tips in a future post for adjusting a resume for someone trying to transition from vender to firm or firm to vendor? Thanks!  

      • LitSuppGuru

        Thanks Rick. Good to hear from you. That is an excellent suggestion. Yes, I will do that in a future article.

    • I have an interview tomorrow and you just reminded me of some of the pointers I need to mention. Thanks! I thoroughly enjoy this site!

      • LitSuppGuru

        I love to hear that my knowledge share is helping others. Another person told me last week that they studied the Project Design Meeting article to prepare for an interview at a law firm. Thanks for the feedback, Humberto. Good luck!

    • Janis S.

      Thanks for sharing these tips.  They can apply to anyone looking to change careers.

      My last job was as a proofreader, so I am tuned into errors.  In the sentence “Include 1 or 2 sentences that give a brief, but honest, explanation of what you’re thought process is and where you’re coming from”, the first “you’re” should be the word “your”.  You’re is the contraction for you are and in this sentence should be your, which is possessive.  I see this error often.  When we proofread our own writing, it is easy to see the words the way we meant them and not they way they are actually written.  This happens to everyone.

      • LitSuppGuru

        Thanks Janis. I do know the proper usage, and you’re right — we miss our own typos. I have a few friends that I’ve asked to let me know if they see any mistakes in my articles. I have made the correction.

    • Pingback: 001: Why Litigation Support?()