Learning Litigation Support [Free Resource]

Learning Litigation Support

There is a steep learning curve to learning litigation support. It is like entering another world. We have our own way of communicating. The technology references can be overwhelming. As I described in my article series “What is Litigation Support?”, there are many facets of the job. In addition to learning the industry, the role […]

Electronic Discovery – Identification

Identification

After the subpoena is received, there is a constant stream of activity between the attorneys, the client in-house counsel and the opposing counsel. Litigation Support should be involved at some level during this stage. The attorneys will discuss the subpoena requests with the client and begin to identify potential people (custodians) that will be able […]

Tools of the Trade – AutoCAD Viewer

CAD Drawing
This entry is Item 18 of 18 in the series Tools of the Trade

Every once in a while, an electronic document collection will contain DWG files. These are AutoCAD files or CAD drawings that architects design. If the attorneys need to review these files, they will need special software. Years ago, I purchased a single user license of Autodesk AutoCAD software. However, eventually they released a free viewer called […]

Electronic Discovery – Subpoena or CID

Subpoena

At the beginning of a litigation matter, a subpoena is received. The official name is Subpoena Duces Tecum. In addition to a subpoena from a government entity, there might also be an accompanying document referred to as a “Civil Investigative Demand (CID)” or a “Request for Information or Assistance“. A litigation support professional should always request a […]

An Advantage of Former IT in Litigation Support

An IT Advantage

People that transition from IT to litigation support have an interesting advantage. I have noticed it time and time again. Much of the technical work we perform in litigation support can be repetitive, step by step, “just get it done” tasks. However, some technical work can be trial and error. Some examples would be: 1. […]

Onboarding

The Elements of User Onboarding

I could not put this book down. Yup, I recognize what a geek I am. But seriously, I have been a trainer most of my adult life whether or not I had that job title. I have been helping users learn software at every turn. Training is one of the 8 careers within a litigation support career.

This book, by Samuel Hulick, really spoke to me. He makes so many good points about setting up the learner or user for success. That is important to me. Since I am currently in the process of designing online courses for LitSuppGuru, I took a bunch of notes to make sure I implement some of Samuel’s common sense suggestions.

Take a look at the book (and his “teardowns”) at Samuel’s website and let me know your thoughts.

 

Litigation Support In Your Pajamas

Litigation Support in your pajamas

“Can litigation support work be done from home effectively?” I received this question in my email inbox in response to my email: What Would You Ask?. It’s an interesting question. I know that there are differences of opinion about this topic. There are some management teams that embrace it and others that adamantly despise it. In […]

As you know, I am in the process of writing a book for newbies that are interested in a litigation support career. I’d love to learn more about why you prefer the format(s) you chose. Please leave a comment below.

Don’t wait for someone to give you permission to start pursuing your dream. Begin before you think you’re ready.

Jeff Goins

Holy Overtime Hours

Holy Overtime Hours

One of the realities of working in litigation support is that there will come a time when a single litigation matter will literally take over your life. Hopefully it happens infrequently at your firm or organization, as in once every few years. It can be difficult to sustain this level of commitment for more than about […]

Case Study – Oliver Silva

LSG Case Study - Oliver Silva

Name:  Oliver Silva Location: Boston MA What kind of work were you doing before litigation support found you? I held various managerial positions within IT for government agencies involving the investigation and prosecution of criminal and civil matters. My core responsibilities related to the management and support of databases and business applications. How did you get […]

Client/Matter Name vs Case Nickname vs Caption

Case Name

In litigation support, we organize electronic discovery and our working files on the server by the specific client matter. A matter in the legal industry is the “new case” for which the attorneys have been hired by the client to provide legal services. Every “new case” is assigned a new client/matter number by the accounting […]

Listen Up! There is No J-E-R-K in the Word TEAM

Employee Disciplined

I get more and more irritated and bummed when I hear about another instance of “drama” within a litigation support department. It doesn’t have to be that way. The structure of litigation support teams can look like these examples: 1. The department is divided into teams within the same location. There could be a team […]

Are You a Natural Project Manager?

LPM Panel

Last week I attended a lunch hour panel discussion on Legal Project Management. It was organized by my friend, Tracy Drynan, on behalf of the eDiscovery Committee under the District of Columbia Bar Litigation Section at the request of Ellen (“Elle”) Pyle, the current Committee Chair. Tracy invited Ed Lin, Jessica Robinson and James Whitehead […]

Tools of the Trade – 7-Zip

This entry is Item 17 of 18 in the series Tools of the Trade

In litigation support, we share data with others. In fact, some might say that is the majority of what we do. In almost all instances, we have a fairly standard practice of “zipping up” the data. We have learned over the years that it is a good practice. In the old days, we first used […]

Litigation Support Thanksgiving

When it comes to the Thanksgiving holiday, Litigation Support professionals always have some things to be thankful for. Below are some examples that come to mind. We are thankful when a process that we kicked off to run for hours finished successfully. We are thankful when we do NOT hear from the legal team over the weekend. […]