My Lit Support Mate, Matthew


Two people. Both have worked in litigation support for many years. They live about 9,800 miles apart. They have a 14 hour time difference between them. They met online. No, not on one of those dating sites — they met because of this Litigation Support Guru site. One of the most wonderful things about starting this site […]

Tips for an Effective Custodian Interview


A case comes across your desk, your mind immediately jumps to what are the key issues and keywords that will help you identify responsive documents. In reality it’s not you who possesses the clues needed to locate this relevant information, it’s the custodians involved in the case. Interviews with these custodians should be the first […]

Case Study – Evan Benjamin


Name:  Evan Benjamin Location: Philadelphia, PA What kind of work were you doing before litigation support found you? People do not believe the path I took to get here – I was an accountant who jumped into computer networking, and then I jumped into computer forensics, and then I jumped into e-discovery and litigation support. I […]

An Index Disguised as a List

Index Disguised as a List

A while back I wrote an article entitled A Text File Disguised as a Load File. It is the most read article on this site. Why? Because as the article states, there are many overlapping meanings for the same term and it can be tricky for a newbie to learn all of the terminology we use […]

Moving from Reactive to Proactive E-Discovery

Reactive Proactive

While e-discovery is by nature a reactive process, legal teams can – and should – be leveraging their data for strategic legal purposes. Ideally, defense counsel should be able to determine within the first 60-90 days of the matter: (1) If there’s merit to the complaint (2) The likely scope of the e-discovery parameters (3) […]

Fast Tip Friday – Create Full-Text Index Across Multiple PDFs


This fast tip will demonstrate how to create a full-text index across folders and subfolders of PDF files. This enables the user to run searches across all of the PDF files at once, including bookmarks and comments if desired. In last week’s Fast Tip Friday, I demonstrated how to use an index to increase search […]

Case Study – David Hancock


Name:  David Hancock Location: Tampa, FL What kind of work were you doing before litigation support found you? I was a Litigation Paralegal for 15 years prior to transitioning to the Litigation Support world, when Litigation Support became “a thing”. How did you get the opportunity to join the litigation support community? The firm at […]

Electronic Discovery – Chain of Custody

Chain of Custody

In previous electronic discovery articles, I discussed the Subpoena/CID, the Legal Hold, the Identification of Custodians, and the Collection. One very important component of the collection of electronic discovery is preservation of the chain of custody. If the collection process is being handled by forensic professionals, they have very strict procedures for maintaing the chain of custody. They […]

Search for Profanity

Search for Profanity

Imagine the associate attorney sitting in front of their computer staring at a database containing tens of thousands of documents. It is the beginning of the litigation matter and no one on the legal team has a good sense of what is in the document collection yet. At some point, the legal team will want […]